Patient Billing
IMPORTANT: We do not participate with Medicaid
We may be able to accept insurance assignment if your insurance company allows it. That means that you would pay only the copay and deductible at the time of service and we will wait to receive payment from the insurance company for the rest. We participate in a few insurance networks. In that case, we accept a negotiated fee from the company, which is typically lower than our normal fee. Please give us a call if you would like to know if we are in your network. The number is Raleigh Office Phone Number919-866-1989.
We will also accept assignment of benefits for other insurance companies, but in every case we must be able to confirm your coverage and benefits in advance of your appointment. We will ask for your insurance information when we make your appointment and we will contact them to get an estimate of your coverage. We will communicate that information to you before the appointment. Any remaining balance after your insurance has paid is your responsibility. Your prompt remittance is appreciated. Individual circumstances vary, and we strive to make our services accessible and affordable. We can make payment arrangements but this must be done prior to the actual procedure.
Blue Cross and Blue Shield of North Carolina may not allow assignment of benefits. They pay the patient directly, not the dentist. Therefore, we will need you to pay for services when they are rendered, and you will be reimbursed by your insurance company. We will file the claim for you electronically, and supply all information needed to pay your claim, such as x-rays and reports.
We make every effort to assure that the estimate from your insurance company is as accurate as possible, and to fully communicate that information to you before the day of your appointment.
Please remember that the insurance companies will only give estimates, and the actual payment will be determined when they receive the claim. If you would like us to file a pre-treatment estimate for treatment, please let us know when you schedule your appointment.
For your convenience, we accept Visa, MasterCard, Discover and American Express. We deliver the finest care at the most reasonable cost to our patients, therefore payment is due at the time service is rendered unless other arrangements have been made in advance. If you have questions regarding your account, please contact us at Raleigh Office Phone Number919-866-1989. For your convenience we accept CareCredit financing, offering six months to pay with no interest. You may contact Care Credit by phone at 1-800-365-8295 or by clicking on the link below. Please be sure to mention you have Care Credit when you make your appointment. You will need to bring your Care Credit card, or the 16-digit card number, with you to your appointment.